Jim Keenan is an energetic, well-liked team leader with extensive real-life experience in the real estate industry. Team members have come to rely on Jim's steady guidance and creative approach to team-building. Jim encourages his team members to become active in the decision-making at their market center--a principle that is evident in his open-book, open-door policy and his frequent engagement with the Associate Leadership Council. Jim believes in dealing with each associate on their terms. He is patient and supportive with newer agents, and has the wisdom and experience to offer the sophisticated support structure required by more experienced agents